1. Payment Options
Green Shop accepts the payment methods displayed as available at checkout on mygreenshoponline.com. The available methods may depend on the delivery destination, payment provider, and technical availability. We do not promise any particular card brand, wallet, cash-on-delivery option, or bank-transfer method unless it is shown at checkout.
2. Prices, Currency, and Charges
Product prices appear in the currency shown on the Website. Before you submit an order, checkout will display the total price, applicable taxes, shipping charges, and any other mandatory charges where applicable. Any optional paid extras require your express selection.
Your bank or payment provider may apply its own conversion rate or charge fees for currency conversion or international transactions. Those fees are set by that provider and are not Green Shop delivery or handling charges.
3. When Payment Is Taken
Payment may be authorized or collected during checkout according to the method selected. Orders will not be treated as paid until successful payment has been confirmed by the relevant provider. We may contact you if a transaction fails or needs verification.
4. Secure Processing
Online payments may be processed by specialist third-party payment providers. You should enter card or wallet credentials only through the secure payment page or interface provided during checkout. Please never send payment-card numbers, security codes, or passwords to Green Shop by email or through the contact form.
5. Payment Problems and Verification
If a payment is declined, you may retry using a method shown at checkout or contact your payment provider. To reduce fraud and protect customers, some transactions may be subject to lawful security checks. If we cannot accept or fulfill an order, we will notify you and arrange any refund due under applicable law.
6. Refunds
Approved refunds, including refunds required under consumer law, are normally issued to the original payment method unless you expressly agree to another method without incurring additional cost. Green Shop will initiate refunds within the legally required period; the time it takes a bank or payment provider to display the funds may vary.
For withdrawal rights, damaged goods, and nonconforming items, see our Refund & Return Policy.
7. Disputed or Unrecognized Charges
If you believe a payment is incorrect, duplicated, or unauthorized, contact support@mygreenshoponline.com with your order details. Do not email full card details. You may also have rights through your bank, card issuer, or payment service provider.
8. Contact
Green Shop
Savski Nasip bb, Belgrade, Serbia
support@mygreenshoponline.com